Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals!

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.

• Works with internal departments to execute communication plans and deliver key messages to diverse internal audiences through various formats and channels.

• Writes engaging employee stories for publication, researching, writing and editing articles, and creating images that reinforce our workplace culture.

• Contributes to the management of the editorial calendar to ensure content is published consistently and that daily distribution capacity is managed to best engage audiences.

• Partners with Team Member Engagement Specialists on the development of communications and materials supporting events and occasions.

• Takes a visual-first approach to email communications, designing flyers and other materials to capture the attention of audiences.

• Updates the company intranet as needed, including daily posting and acting as site administrator for relevant partner departments.

Knowledge and Skills:

• Excellent written and verbal communication skills.

• Ability to understand, interpret and act on information promptly and effectively.

• Self-driven, motivated to help, and able to perform with minimal supervision in a team environment.

• Strong organizational skills with ability to prioritize and work on multiple projects at a time.

• Positive, professional, determined, calm and focused when faced with challenging situations.

• Open and receptive to feedback aimed at continuous improvements.

Requirements:

• Bachelor's degree in Business, Marketing, Communications, Journalism, or a related field or equivalent experience.

• Minimum 2 years of experience in a Marketing or Communications role.

• Experience executing communication strategies.

• Basic proficiency with Microsoft Office Suite and Adobe Professional.

• Experience using Canva or equivalent.

• Ability to travel to meet business needs.

Preferred:

• Knowledge of and experience using AP Style format.

• Internet/intranet publishing experience using professional CMS platforms

Targeted Compensation: $60,000 - $75,000 base salary + an annual bonus plan.

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

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Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please click for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.