Job Title

Database Administrator

Job Description

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

This position seeks the best candidate that fits into the organization culture, pace of work, and business environment. The proper candidate will be able to work in a Technical Helpdesk supporting multiple US Government Programs.

Primary operations are managed out of our Las Vegas, NV.Office: 1160 N Town Center Dr Suite 130 Las Vegas, NV 89144

Hybrid positionrequiring 3-4 days a week onsite at Las Vegas office

• Hiring will be contingent on a US Government clearance and may delay the hiring process by approximately 60 days.
• Support a database related to Public Enrollment into a US Government Program.
• Answers technical phone calls, emails, and messages from Helpdesk and Field Support .
• Resolves problems or contacts more senior technical support as necessary.
• Provides support for Helpdesk and Field Support technicians it related to the Customer Database, Active Directory, and ServiceNow environment.
• Design, maintain, and participate in implementing solutions for new requirements and existing processes.
• Participate in implementing ServiceNow requirements.
• Manipulate and maintain data between ServiceNow and other systems.
• Configure and maintain ServiceNow environment features including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Reporting, Ticketing/Incident, Asset Management, and LDAP/VPN/Email/SMS Integrations.
• Open and contribute to Change Control and Vendor support tickets.
• Contributes to and maintains existing documentation related to database processes and architecture.
• Schedule and monitor deployment of ServiceNow patches and releases.
• Create and maintain user interface settings and system properties for internal team as well as external customers.
• Research and stay current in ServiceNow technologies as well as other project related tools and applications.

Job Requirements

• High School plus advanced training, and 3 - 4 yrs. of IT related job experience.
• Under general supervision, capable of performing all jobs including the most complex.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices; only asks for supervision for unusual cases.
• May assist and train less experienced personnel.
• Proficient with Windows Operating Systems, and maintaining Active Directory (AD).
• Familiarity with JavaScript and HTML/CSS.
• Experience with ServiceNow Administration and ITSM.
• Experience working and coordinating with internal and external cross-functional teams.
• A professional, get-it-done attitude with attention to detail and excellent organizational skills.
• The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.
  • In addition to a successful interview, a candidate for this position must be able to hold a Department of Homelands (DHS) Security clearance.
  • After a successful interview process, clearance will be started with DHS.
  • When clearance is approved, and offer letter will be sent.

Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relayservice:http://transition.fcc.gov/cgb/dro/trsphonebk.html

Telos Corporation is an EEO/AA employer.

Job Type

Full-Time

Location

Las Vegas, NV 89144 US (Primary)

Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.